“The good: The staff was great. The room was rather nice (we had a junior suite). Great views. Amazing location. The restaurant downstairs had amazing food (try the liver and/or the wienerschnitzel) and the warm and liquidy chocolate cake. Room service comes from the same kitchen and is equally good. The bad: A spa without a hot tub or pool and a sauna and steam room that didn't work. The staff really tried to help, but the saune a just sat there at 45°C and wouldn't budge. The steam room made lots of sounds, suggesting that steam was imminent, but alas, after 30 minutes we gave up on it. No USB ports in the room, requiring the use of adapters and converters. USB power ports should be a regular staple in all hotel rooms at this point. No sound system to plug your own devices into. The Odd: The bathroom has an odd layout with too many doors that get in each other's way. Not too bad though. Music boxes built into the wall. I kid you not - you pull on a string and music starts playing as the string retracts. One above each nightstand. Do with that what you will, but seemed like a German form of cute to me...”

“We had a wonderful stay at Sofitel Gendarmenmarkt during 3 nights. We were given a room on the 5th floor with a small balcony and a view on Gendarmenmarkt. The view on those ancient buildings with the Berlin TV Tower on the back is fascinating. Service was excellent, the bed very comfortable as always in Sofitel, small details of French art-de-vivre are also enjoyable for expatriate like me: Evian bottle, Lanvin amenities, Yves Delorme bathrobe, good wine and cheese at the adjacent restaurant called Aigner. Totally recommendable!!”