Phone Number +51 999661324
Residence Inn London Kensington
181-183 Warwick Road, Near Kensington High Street, London, W14 8PU, United Kingdom
Rating
4
Travelers Choice
2021
Price Level
$$$
Rooms
319
Pets
Yes
01
Jan

Residence Inn London Kensington, London

Residence Inn London Kensington

The self-contained pet friendly apartments at Residence Inn By Marriott London Kensington offers complimentary WiFi in the public areas and a chic separate lounge area with a flat-screen TV and on-demand movies. Boasting contemporary styling the apartments are just a 3-minute walk from Kensington High Street. These spacious apartments feature fully-equipped kitchens with a fridge microwave hob and oven dishwasher and cooking utensils. Luxury private bathrooms include complimentary toiletries and a walk-in shower. There is a 24-hour gym located within the building. The hotel also offers communal laundry facilities. Just a 10-minute walk from the Olympia Exhibition centre and Earl's Court there are also 2 tube stations within 10 minutes’ journey by foot. Hyde Park Notting Hill and the vibrant West End are only few stops away on the Tube.

Residence Inn London Kensington

Price & Availability

Overall

Very Good
4
584 reviews
5
1624
4
659
3
142
2
49
1
33

Customers Review

Cleanliness 3.9
Comfort 4.1
Neighborhood 4.1
Amenities 4
Condition 4
Recomendation 86.6%
“I was in room 726.The bed was comfortable and the sofa in the living area didn't seem worn out.There was a little mold inthe shower and the walls are thin so you can hear everything that goes on outside.The maid let herself into my room on the first day without warning, but besides that the apartment was OK.I wish they provided instruction for the appliances and a way to throw out your garbage on your own. Estaba en la habitación 726. La cama era cómoda y el sofá de la sala no parecía gastado. Había un pequeño moho en la ducha y las paredes son delgadas para que puedas escuchar todo lo que sucede afuera. La criada entró a mi habitación el primer día sin previo aviso, pero además el departamento estaba bien. Desearía que proporcionaran instrucciones para los electrodomésticos y una forma de tirar la basura por su cuenta.”
— Jasmine Belthrop
“I'm Platinum Elite(no upgrade) The stay at this hotel didn’t go at all as we expected. First of all it only had two functioning elevators which had to be used for visitors, staff, and cleaning supplies. Not only did we have to wait a long time to be able to use the elevator but we also had to share the space with the huge bins of dirty towels, garbage and cleaning supplies. Sometimes the elevators took so long to come that we had to use the stairs to either get out of the hotel or go to our room. Another issue we had during our stay was that every morning at 8:30am the housekeeping would knock on our door, waking us up, to clean the room. The days that we would ask them to come later during the morning they would simply not come back and leave the room dirty. We had to ask multiple times for them to come clean the room and they would say that we “refused” the service when they offered it at 8:30am. We asked the receptionist fora “come back later” sign in order to put it outside of our door and avoid having housekeeping wake us up every morning but this didn’t help. One morning we where sleeping and had the sign on the door but housekeeping, without knocking, opened the door and asked us at what time they could come back even though we where still in bed. Another incident we experienced in the hotel was that our door was left open all day. We left the hotel at 10am and came back at 9pm and housekeeping had cleaned our room but left the door open with all our belongings in the room. For a hotel that belongs to Marriott we have been truly disappointed with the service and the handling of our complaints. We are not going back nor do we recommend staying at the hotel.”
— Rafik Salama

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