The Hilton London Olympia is located on London’s fashionable Kensington High Street 200 metres from the Olympia Exhibition Centre and within easy access to central London. It offers an on-site restaurant free high speed Wi-Fi in public areas a fitness centre and spacious air-conditioned rooms. The modern rooms at the hotel feature stylish bathrooms with granite surfaces. Rooms include a TV with satellite channels and a large workspace. The hotel has an Executive Lounge with free breakfast and refreshments. The Executive rooms have exclusive access to the Executive Lounge. The open-plan Society Restaurant is fresh and modern and serves a menu of British cuisine. Guests can relax with a drink or small plates in the trendy Society Bar whilst there is also an on-site coffee shop. Westfield Shopping Centre is within a 15-minute walk Kensington Olympia overground station is a 5-minute walk and the hotel is a 1-minute walk from both Earls Court tube and High Street Kensington. There is also a well connected bus stop just outside of the property.
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“Not a very well maintained hotel. Checked in and the room was incredibly warm. The engineer came by, thank goodness, and it was a simple clean of the filter. What a difference!! Says a lot about management.
At best, this hotel is only worthy of 3 stars. The standard rooms are old and outdated. They have refurbished rooms, but they are a different price category. Responses from hotel will say this, but you have to pay for it!!”
— A L
“We had a great stay here. The staff was friendly and incredibly helpful. They even called us back hours after saying they couldn't make one of our requests work to let us know they found a solution. That was really great customer service in my view. Handy to trains and buses, but just a bit far beyond the city center. However, the positive is a quiet stay.”
— Nick Totin
Customers review
Overall Good, 3.6
Value 2
Location 4.5
Cleanliness 3.8
Comfort 3.5
Neighborhood 4
Amenities 3.7
Condition 3.3
Recomendation 79.6%
Punit Thawani
Dec 18, 2022
5
The hotel is neat and clean! The family room was of a slightly old style, but much bigger than we expected, which was great. The staff was very friendly and welcoming and the service at the hotel restaurant during the breakfast buffet was fantastic - especially Mr Samer. Overall a lovely experience at the hotel. Also, the location is fantastic. Despite there being a train and underground strike, we were able to use the bus to get to all the places we wanted to, fairly quickly. Would definitely stay there again!
Katrina Puleo
Nov 17, 2022
4
Room was a good size but somewhat outdated. USB chargers did not work, although the hotel did offer me extra adapters to use in exchange. Bathroom was small and there was no hair dryer. Overall good value for the price and a good location just a bit dated in appearance.
Nick Totin
Sep 12, 2022
5
We had a great stay here. The staff was friendly and incredibly helpful. They even called us back hours after saying they couldn't make one of our requests work to let us know they found a solution. That was really great customer service in my view. Handy to trains and buses, but just a bit far beyond the city center. However, the positive is a quiet stay.
Andrew Hudson
Jul 22, 2022
4
This is a very nice Hilton. One of the nicest I've stayed in for a while, in fact. The reception area has a lovely modern design with marble everywhere, a grand modern chandelier and is immaculate.
For the most part, staff are super friendly and very helpful. The only exception was an experience at the bar. I was standing at the bar waiting patiently for the bar person to finish a task he was working on (no issue, it wasn't busy and I'm happy to wait). The bar person looked up and acknowledged that I was there. Shortly after, another gentleman arrived at the bar and the bar person immediately served the other customer. Needless to say that I was pretty irritated.
The room was very spacious, clean, tidy, and very comfortable. My only minor problem was the hight of the ceiling in the bathroom. When showering I had to crouch down to avoid my head bashing off the ceiling. Clearly this wasn't the most comfortable experience at 6am!
A L
Jul 20, 2022
3
Not a very well maintained hotel. Checked in and the room was incredibly warm. The engineer came by, thank goodness, and it was a simple clean of the filter. What a difference!! Says a lot about management.
At best, this hotel is only worthy of 3 stars. The standard rooms are old and outdated. They have refurbished rooms, but they are a different price category. Responses from hotel will say this, but you have to pay for it!!
Giggygargoyle
Bit tired
3
This place is a bit dated, the hallways and bedrooms are in need of morderising. The reception and bad area are presentable, long queues for breakfast even on a sunday. The drinks are pricey, even by...
Jpnl1963
In need of improvement
2
We stayed here as it was convenient for Olympia, however we ended up being very disappointed for several reasons.
We had pre dinner drinks in the bar and were surprised that there were no bar...
Judith E
Wonderful friendly staff
5
My daughter and I came home last Saturday after a 3 day stay at this hotel. We had gone down on a coach trip and the arrangements for booking in went like clockwork.....well organised and...
CallumHuw
Not great
2
Very tired and out of date. Thereâs an oversized (for the room) smart TV and the wifi works ok, for those that just need somewhere to crash and work, but itâs on a noisy high street with bad sound...
Azumarill
The Hilton that time forgot, but an entirely acceptable option
4
There is no getting around it: stating that this large Hilton is showing its age would be an understatement. The reception area is smart and well-maintained, but venture any further and the "non...
W5191UGsamg
Grim.
1
Would find a better hotel room at Chernobyl. Piss stains all over the bathroom which stank. Television remote did not work. Dirt all over curtains, walls and bedding. Vile hotel rooms do not visit...
Adam_M1773r
Hotel Room Upgrade Much Needed
2
I canât fault the staff, they were friendly enough, the breakfast was nice! We loved the location but the room far outweighed the positives! The room was very tired, very old looking! The bathroom...
RebeccaCornwell
Disappointed
2
We booked this hotel based on the Hilton reputation and location for our London trip.
I mentioned on our booking that the stay was for my Birthday but there was no special mention or any extras even...
Alex R
The Kensington Nightmare
1
Hilton should be ashamed of this nasty place thereâs so much to write about this trainwreck of a hotel
There is mould in the rooms, it smells awful. Im pretty sure that Hilton have higher standards...
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